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You can choose whether you want incoming mail for new approved addresses or pending addresses saved on Mailshell, forwarded to an outside address, or deleted. When you first sign up for a Mailshell account, the default delivery method is set to forward to the email address you used to sign up. To change these settings, go to the Options page and click the "Delivery Method" link. On the "Delivery Method" settings page, use the drop-down menus within the "Default Delivery Method" section to make your selections. Click the "Save Settings" button when you are done.
If you are saving your messages on Mailshell rather than forwarding them to another address, you can receive regular notices of how many new messages you have received. To activate these alerts, click the "Delivery Method" link on the Options page. On this page, you can use the drop-down menus in the "New Message Alerts" section to set how frequently you wish to receive notices (hourly, daily, weekly, monthly, or never) and which forwarding address you wish receive them at. When you're done, click the "Save Settings" button.
A copy of the full message will also be saved in your Junk folder. If you wish to retrieve the attachment, you can do so by signing into your account and viewing the message there. (These messages do count toward your storage quota.) Please note that you should never download unexpected attachments, especially ones from unknown senders.
You can change the Virus Protection setting for an individual email address using the Address Options. You can also change the default setting for all new approved addresses and pending addresses by going to the Options page and clicking the "Virus and Spam Protection" link. On the "Virus and Spam Protection" settings page, use the radio button to turn this feature on or off and click the "Save Settings" button when you're done.
Virus Protection is available only to Premium users, although basic users will have a free 30-day trial of the feature when they first sign up. Once that period has expired, you can upgrade to the Premium Service to continue using it.
The Block Spam setting lets you choose the level of filtering Mailshell uses on your addresses; each level offers a different trade-off between the likelihood that spam messages will be caught and the likelihood of also catching non-spam messages. There are five different levels.
These levels are set for each email address in the "Address Options" page (the default setting is "Lenient"; you can change the default setting in the Virus and Spam Protection options). Messages that are identified as spam will not be sent to your forwarding address; they will instead remain saved on Mailshell in the Junk folder.
To set the level from the "Address Options" page, select the radio button for the level of protection you want to use for that email address. If you select "Only allow the following senders," type the email addresses or domains you want to allow in the entry box, separating each address or domain with a return or a comma. (For example, you could enter "email@example.com" to allow only that specific email address to send you messages, or you could enter "joe.com" to allow any email address @joe.com to send you messages.) You can enter any combination of email addresses and domains, but note that if you enter a specific email address and the domain for that address--e.g., you enter "firstname.lastname@example.org" and "joe.com"--the specific email address will be ignored. All messages except those coming from the specified senders will be considered spam and sent to the Junk folder. Click the "Save Address Options" button when you are finished.
The "Compose Options" page in Options allows you to change settings related to composing messages. You can choose whether to save outgoing messages in the Sent folder by default; whether to use Restrict Addresses, the Email Provider Hider, and Email Address Redirection when composing messages outside of Mailshell using your disposable email addresses; whether to track messages by default; and whether to send an email confirmation when tracked messages have been opened.
This feature applies to composing messages outside of Mailshell using your Mailshell addresses. By turning this feature on, only email addresses listed on your "Forwarding Addresses" page can send messages from your Mailshell addresses. If you are concerned about unauthorized use of your addresses, you should turn this feature on. To learn more about composing messages outside of Mailshell, click here.
You can change the "Restrict Addresses for Remote Compose" setting by going to the Options page and clicking the "Remote Compose" link. On the "Remote Compose" settings page, use the radio button to turn this feature on or off and click the "Save Settings" button when you're done.
If you are a Hotmail user and want to further protect your identity, this feature allows you to send messages from your Hotmail account through any of your disposable addresses without revealing your provider: in addition to the standard email address protection, Mailshell will strip out the tags that Hotmail appends to their outgoing mail.
This feature applies only to messages sent from your Hotmail account through Mailshell. There are two ways to use it:
You can change the Email Provider Hider setting by going to the Options page and clicking the "Compose Options" link. On the "Compose Options" settings page, use the radio button to turn this feature on or off and click the "Save Settings" button when you're done.
The Email Provider Hider is available only to Premium users, although basic users will have a free 30-day trial of the feature when they first sign up. Once that period has expired, you can upgrade to the Premium Service to continue using it.
Email Address Redirection is the method Mailshell uses to protect your private email address from being revealed when you reply to email messages that have been forwarded through your disposable Mailshell addresses to an outside email address. For example, if you receive an email at your Yahoo account that has been forwarded through a disposable Mailshell address and then reply to that email, the recipient will see the message as coming from the disposable Mailshell address rather than the Yahoo address.
By default, this feature is turned on; only Premium users have the option of turning it off. You change the "Email Address Redirection" setting by going to the Options page and clicking the "Compose Options" link. On the "Compose Options" page, use the radio buttons to turn this feature on or off. Click the "Save Settings" button when you're done.
Click the "Save Settings" button when you are done.
The display options allow you to customize the appearance of your Mailshell account by setting the number of messages displayed per page, how messages are sorted, how folders are sorted, the screen width for viewing messages, and whether links in emails are framed. To change any of these settings, click the "Display Options" link on the Options page, then make changes using the appropriate drop-down menu and radio buttons. When you're done, click the "Save Settings" button.
Premium users can use Mailshell to download messages automatically filter messages from up to three other email accounts. There are several advantages to doing this: in addition to being able to read all your messages in one place, Mailshell's Intelligent Email system will filter the messages, letting you easily clean junk email from your existing email account.
Click the "Save Settings" button when you are done. If you wish to remove an external account, simply delete the entries you made (Account Name and Mail Server Name) and click the "Save Settings" button. If you wish to temporarily disable an account without removing it entirely, set the radio buttons in the gray title bar for that account to "Off" and click the "Save Settings" button.
Messages will be automatically downloaded from the accounts you set up; in addition, you can download messages whenever you want by clicking the "Check External Email" link in the Manage Domain or Folders sections of My Mailshell. (Because some time is involved in applying the appropriate filters to downloaded messages, it may take a few minutes for messages to be delivered to the appropriate folder or forwarding address, depending on the settings for the address you have specified to receive the messages.)
Please note: Some email providers (for example, Yahoo) may require you to activate POP access for your account before you can download messages using this feature. Please check with your provider to find out if you need to do so.
If you wish to remove an external account, simply delete the entries you made (Account Name and Mail Server Name) and click the "Save Settings" button. If you wish to temporarily disable an account without removing it entirely, set the radio buttons in the gray title bar for that account to "Off" and click the "Save Settings" button.
Forwarding addresses are outside email addresses where you can have messages forwarded from Mailshell; they are managed from the Address Book section of My Mailshell.
You can block mail from unwanted senders by clicking the "Blocked/Allowed Addresses" link on the gray navigation bar in the Address Book section of My Mailshell.
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