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Help Guide
1.
Frequently Asked Questions
2.
Why Use Mailshell?
3.
Getting Started
4.
Navigating the Site
5.
Troubleshooting
6.
Premium Service
7.
Contact Us
8.
What's New?
Premium Service
What is the Mailshell Premium Service?
What extra features will I get with the Premium Service?
How do I use the different Premium features?
How does the Premium Service compare with other email providers?
How much does the Premium Service cost?
How do I sign up?
Do I have to select my domain during registration, or can I do it later?
If I already have an account, how do I upgrade to the Premium Service?
If I upgrade, do I have to get a new domain?
If I upgrade and get a new domain, what happens to my existing subdomain?
If I register a domain through Mailshell, will I own my domain?
Will I be able to have a website at my domain?
Will I have the option of transferring my domain elsewhere in the future?
How long does it take for a new domain to be ready?
If I already own a domain, can I use Mailshell for my email?
What domain suffixes do you support?
Do you plan on offering more domain suffixes in the future?
What is a DNS MX record and how do I modify it to use Mailshell for my email?
Can I use a desktop client (e.g., Outlook) to send and receive messages?
What is Mailshell's refund policy?
Could the cost of the Premium Service increase in the future? If so, will I have to pay more?
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