Mailshell Intelligent Email

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Help Guide
1.Frequently Asked Questions
2.How do I…?
3.Premium Service
4.Getting Started
5.Spam Filtering
6.Check Mail
7.Compose
8.Options
9.Troubleshooting
10.Contact Us
11.What's New?
  - General Information
  - Spam Filtering
  - Other Improvements
12.System Status
 
What's New?
General Information

What happened to My Mailshell?

Mailshell has made it easier to see and change all of your spam filtering settings by splitting My Mailshell into two sections: Check Mail and Spam Filtering. Check Mail is where you go to read, organize, and compose messages and manage your Address Book, and houses most of the old My Mailshell sections: Inbox, Folders, Address Book, and Compose. The new Spam Filtering section is where you go to see and change settings related to spam filtering. (See below for more information on this new section.)

What is the new Spam Filtering section?

The new Spam Filtering section is a central hub where you can see and change all of your account settings related to stopping spam. It has seven parts:

  • Spam Filtering Overview shows your current Spam Catcher and delivery settings, which existing email addresses you are currently cleaning, and provides a brief description of each feature.


  • Spam Catcher Settings lets you choose settings related to the Spam Catcher strength and Virus Protection.


  • Clean Existing Email lets you add and manage existing email accounts that you want cleaned of spam by Mailshell.


  • Disposable Email Addresses lets you create, manage, and delete your disposable email addresses.


  • Approved Senders lets you add and remove Approved Senders whose messages will never be filtered as junk.


  • Blocked Senders lets you add and remove Blocked Senders whose messages will be automatically deleted.


  • Custom Email Filters lets you create, manage, and delete filter rules that let you automatically organize your email.

I can't find Manage Domain, my folders, my forwarding addresses, etc. Where are they?

Here's a list of where all of the old My Mailshell sections are currently located:

  • Manage Domain is now the Disposable Email Addresses section, in Spam Filtering.


  • Folders are now in Check Mail.


  • Check Email is now the INBOX section, in Check Mail.


  • Address Book contacts are now in Check Mail.


  • Forwarding Addresses are still in the Address Book, which is now in Check Mail.


  • Blocked/Allowed Senders have been split into two sections, Blocked Senders and Approved Senders, in Spam Filtering.


  • Compose is now in Check Mail.


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