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Help Guide
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Frequently Asked Questions
2.
How do I…?
3.
Premium Service
4.
Getting Started
5.
Spam Filtering
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Spam Filtering Overview
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Spam Catcher Settings
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Clean Existing Email
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Disposable Email Addresses
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General Information
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Managing Addresses
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Pending Addresses
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Address Options
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Personal Domains
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Other
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Approved Senders
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Blocked Senders
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Custom Email Filters
6.
Check Mail
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8.
Options
9.
Troubleshooting
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11.
What's New?
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System Status
Disposable Email Addresses
General Information
What are disposable email addresses?
Why would I want to use disposable email addresses?
Won't it be hard to keep track of several email addresses instead of one?
Can I change the domain I use for my addresses?
Managing Addresses
How do I create a new address?
How many addresses can I create?
Do I have to return to Mailshell every time I want to create a new address?
Can I use non-standard characters in my addresses?
How do I sort my addresses?
Can I change how many addresses appear on a page?
How do I delete an address?
What happens to email sent to addresses I have deleted?
Is there a way to see a list of addresses I have deleted?
If I delete an address, can I recover it later?
Pending Addresses
What are pending addresses?
What does it mean to "approve" a pending address?
How do I approve a pending address?
How do I delete a pending address?
How do I change where pending addresses are delivered?
Address Options
How do I edit options for my addresses like the Spam Catcher setting?
How can I change where addresses are delivered?
I want to get my messages at different forwarding addresses. How do I do that?
What is the Spam Catcher?
What is the Virus Protection setting?
Is there a way to keep track of passwords and other information I might need?
Can I set an address to automatically expire?
Personal Domains
Can I register a new domain to use for my disposable addresses?
If I already own a domain, can I use that for my disposable addresses?
If I change to a registered domain, what happens to my subdomain?
Can I use more than one registered domain?
What if the domain I want is already taken?
How long does it take for a new domain to be ready?
If I register a new domain, will I own that domain?
Will I be able to have a website at my domain?
Will I have the option of transferring my domain elsewhere in the future?
If I change my mind about my domain, can I get a refund?
What domain suffixes do you support?
Do you plan on offering more domain suffixes in the future?
What is a DNS MX record and how do I modify it to use Mailshell for my email?
Other
What is the "Check External Email" link used for?
What does "set as my Mailshell start page" mean?
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