| Getting Started |
| Managing Messages |
| Managing Folders |
| Other |
| Getting Started |
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How does POP work, in general? POP is the most common type of email setup, used by most ISP's and other email providers: you use a desktop client to download messages from a mail server to your computer and then read them there. After I set up my client, how do I get my messages? You can download your messages by clicking the "Get Msg" button in the top toolbar. Please note that only messages in your Mailshell Inbox folder will be downloaded; messages in other folders will not be affected. If you would like to leave a copy of downloaded messages on the server so you can also access them through Mailshell's website, go to the main menu and select Edit > Mail/News Account Preferences, select "Server" for this account, and check the "Leave messages on server" box. |
| Managing Messages |
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How do I check for new messages? You can check for new messages whenever you want by clicking the "Get Msg" button in the top toolbar. You can also set Netscape to automatically check for new messages by going to the main menu and selecting Edit > Mail/News Account Settings, selecting "Server" for this account, and entering how often you would like to check using the "Check for mail every ___ minutes" field. How do I move messages between folders? To move a message, open the folder the message is in and drag the message to the destination folder, or right-click the message and select Transfer > destination folder. How do I compose a new message from one of my Mailshell addresses? If you just send a message normally, by clicking the "New Msg" icon in the top toolbar, it will come from whatever email address you specified during setup (you can change which email address this is by going to the main menu and selecting Edit > Mail/News Account Settings, selecting the account, and modifying the "Email Address" field). To send from your Mailshell addresses, be sure to use remote compose format. (If you want your incoming messages automatically modified to remote compose format so you can easily reply to them without having to worry about entering the format manually, you should turn on Email Address Redirection.) How do I reply to a message? You can reply to a message normally by selecting or opening the message and clicking the "Reply" or "Reply All" icons in the top toolbar. If you just reply to a message normally, it will come from whatever email address you specified during setup (you can change which email address this is by going to the main menu and selecting Edit > Mail/News Account Settings, selecting the account, and modifying the "Email Address" field). To send from your Mailshell addresses, be sure to use remote compose format. (If you want your incoming messages automatically modified to remote compose format so you can easily reply to them without having to worry about entering the format manually, you should turn on Email Address Redirection.) How do I delete a message? You can delete a message by selecting it and clicking the "Delete" key on your keyboard or by right-clicking the message and selecting "Delete." |
| Managing Folders |
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How do I create a new folder? To create a new folder, right-click the Inbox folder and select "New Folder" or select the Inbox folder, go to the main menu, and select File > New > Folder. Enter the name of the folder and click the "OK" button. The new folder will be added to your list. You can also create subfolders by right-clicking the folder you want the new folder to be under and selecting "New Subfolder," entering the name of the subfolder, and clicking the "OK" button. The new folder will be added to your list under the folder you originally selected. How do I rename a folder? To rename a folder, right-click the folder and select "Rename Folder," then enter the new name and click the "OK" button. How do I delete a folder? To delete a folder, select the folder and click the "Delete" key on your keyboard or right-click the folder and select "Delete." |
| Other |
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What if I have more questions? If you have additional questions about how to use Netscape, we recommend you consult Netscape's help documentation by going to the main menu and selecting Help > Help Contents. If you are having problems that relate directly to Mailshell (e.g., Mailshell is rejecting your password, or you are using Mailshell's SMTP server and messages aren't being delivered properly), contact the Mailshell Support Desk. Your question should be answered within two business days. |